105.619 Operations Management
This course is in all assigned curricula part of the STEOP.
This course is in at least 1 assigned curriculum part of the STEOP.

2020S, VU, 3.0h, 4.0EC
This course is evaluated following the new mode. Learn more

Course evaluation


  • Semester hours: 3.0
  • Credits: 4.0
  • Type: VU Lecture and Exercise

Learning outcomes

After successful completion of the course, students are able to

  • describe the process view of operations in terms of inputs, processes, outputs, information flows, suppliers and customers
  • define an operations strategy and its linkage to corporate strategy and market analysis
  • identify competitive priorities used in operations strategy
  • explain how decision theory can be used to make decisions under uncertainty or risk and describe how to draw and analyze a decision tree
  • discuss the process structure in services and manufacturing
  • discuss major process strategy decisions and discuss how to document and evaluate processes
  • sketch the four major costs of quality
  • explain the basic principles of Total Quality Management (TQM) and describe International Quality Documentation Standards
  • define long-term capacity, sketch investment analysis and explain Theory of Contraints (ToC)
  • describe how lean systems can facilitate the continuous improvement of processes
  • identify the nature of supply chains and the role of inventory; work with replenishment models
  • Advanced planning and Scheduling (APS) and Enterprise Resource Planning (ERP)

Subject of course

Operations Strategy, Quantitative Methods in Process Management, ERP/MRP  and APS, Quality Management, Capacity Planning, Supply Chain Managment, Inventory Theory, Lean Systems

Teaching methods

 Students achieve the learning outcomes:  

  • through active participation in the lecture parts
  • by working through / self-study of the presentation slides, documents and TUWEL online lessons,
  • by partly under guidance and partly independent modeling and implementation of training projects and
  • by discussing the results with colleagues.

Mode of examination




Course dates

Tue13:30 - 16:0003.03.2020 - 10.03.2020EI 6 Eckert HS OM f WM
Operations Management - Single appointments
Tue03.03.202013:30 - 16:00EI 6 Eckert HS OM f WM
Tue10.03.202013:30 - 16:00EI 6 Eckert HS OM f WM

Examination modalities

The students realize explanatory, illustrative and in-depth examples partly under guidance and partly independently; the preparation of the examples together with tests on the basic contents of the VU forms the basis of the assessment.

Course registration

Begin End Deregistration end
29.01.2020 00:00 27.04.2020 23:59



No lecture notes are available.

Accompanying courses


  • Attendance Required!