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188.928 Service Design, Management and Composition
This course is in all assigned curricula part of the STEOP.
This course is in at least 1 assigned curriculum part of the STEOP.

2020S, VU, 2.0h, 3.0EC

TUWEL course

Properties

Semester hours: 2.0
Credits: 3.0
Type: VU Lecture and Exercise

Learning outcomes

After successful completion of the course, students are able to

to understand the special requirements and complexity of service systems,
to apply methods and tools for service marketing and design,
to represent business services with formal methods,
to apply algorithms to automat business service composition

Subject of course

Service Science,
Service Design,
Service Marketing and Service-Dominant Logic,
Service Level Agreements,
Service Discovery and Composition
Service Modelling and Service Ontologies,
Service Systems and Virtual Enterprises

Teaching methods

Each topic is introduced by a lecture and provided literature.

For six topics groups of students have to solve a task and present the solution in the next unit.

During the whole course a common service system scenario is used to solve the tasks. For presentations feedback is given that has to be incorporated in a final written solution uploaded in TUWEL.

Mode of examination

Immanent

Additional information

First meeting 4.3.2020

Effort for students

Attending presentations 15 h

Literature reading 15 h

Exercise 40 h

Presentations 5 h

Lecturers

Dorn, Jürgen

Institute

E194 Institute of Information Systems Engineering

Course dates

Day	Time	Date	Location	Description
Wed	16:00 - 18:00	04.03.2020 - 11.03.2020	FAV Hörsaal 2	New Room

Show single appointments

Service Design, Management and Composition - Single appointments

Day	Date	Time	Location	Description
Wed	04.03.2020	16:00 - 18:00	FAV Hörsaal 2	New Room
Wed	11.03.2020	16:00 - 18:00	FAV Hörsaal 2	New Room

Examination modalities

Online Questionnaires on each topic, 6 group presentations and 6 written Abgaben

Course registration

Begin	End	Deregistration end
03.02.2020 12:00	18.03.2020 12:00	18.03.2020 12:00

Curricula

Study Code	Obligation	Semester	Precon.	Info
066 926 Business Informatics	Mandatory elective

Literature

No lecture notes are available.

Previous knowledge

knowledge in management science, e-commerce and XML-technologies

Language

English