After successful completion of the course, students are able to:

• understand the tasks, positioning and functionality of ERP systems;
• understand concrete customer requirements and independently formulate implementation approaches;
• to implement an ERP system practically;
• to recognize connections between lived processes, theoretical modelling and practical truth;
• Understand the relationship between business management and the IT tools used.

The following main topics form the content of the course:
- Introduction to ERP systems (applications, function)
- Fields of application and benefits
- Introduction of workflows process modelling and management
- Maintenance of ERP systems
- Process analysis
- Trends in ERP systems (incl. major manufacturers)
- Basics system analysis, platform selection, resource planning, system implementation, system integration, roll-out, training, support, case studies

The course is divided into a lecture and an exercise part. In the lecture the basics as well as different methods and techniques of ERP systems are presented. These methods and techniques will be applied in the practice part with practical examples. In the context of the exercise, tasks are to be worked out in small groups.

The course is mandatory for "Bachelor Wirtschaftinformatik" module "Information System Management"

Effort for the student (ECTS-Breakdown):

Lectures: 18 h
Further self-studies: 10 h
Preparation time for the written exam: 6 h
Team Kickoff: 1 h
2 practical assignments 20 h each: 40 h

Total: 75 hours (3 ECTS)

Evaluation of the elaboration of exercises in the form of group work. Written examination at the end of the semester.

Bitte melden Sie sich hier in TISS zur LVA an.

[1] Slack et al. (2012), Operations and Process Management 3rd edition
[2] Varian (1999), Grundzüge der Mikroökonomik, 4. Auflage, Oldenbourg
[3] Hansen, Neumann (2001), Wirtschaftsinformatik I : Grundlagen betrieblicher Informationsverarbeitung, 8. Auflage, Lucius & Lucius
[4] Jenny (2001), Projektmanagement in der Wirtschaftsinformatik, 5. Auflage,vdf
[5]Pohl et al. (2011), Basiswissen Requirements Engineering, 3. Auflage, dpunkt
[6] Lv F., Chen J. (2010); Influencing Factors on ERP system selection proceedings 2010 IEEE International Conference on Software Engineering and Service Sciences (ICSESS)
[7] Gronau N. (2010), ERP-Auswahl mittels RoI-Analyse – Risikoreduzierung und Nutzensteigerung, in: ERP Management 6/2010, GITO Verlag
[8] Hiliam C., Edwards H. (2001), A case study approach to evaluation of Information Technology/Information systems (IT/IS) investment evaluation processses within SMEs, EJISE, http://www.ejise.com/volume-4/volume-4-issue1/issue-art1.htm
[9] Scherer, E., Return on Investment von ERP-Investitionen, online, http://www.changebox.info/changebox/_knowledge_corner/i2s_publikationen/ng19_scherer.pdf