The importance of softskills for technicians should be understood. Basic knowledge about softskills forms a good base for the most important goal: self reflection concerning strengths and weaknesses in softskills.

The course is just available in German language.

The course offers an overview about softskills like communication skills, body language, coaching, self-management, rhetorics and presentation techniques, moderation, negotiation skills, team building, group dynamics, and conflict management. Self-reflection is another important part of the course.

Didactical Concept:

• The content above is presented during the lectures.
• Reflecting yourself and your personal skills is part of the course. Experiences during exercises via elearning are reflected in written form.

softskills@dbai.tuwien.ac.at

The written documents are used for assessment and there is a written examination