After successful completion of the course, students are able to

• describe the process view of operations in terms of inputs, processes, outputs, information flows, suppliers and customers
• define an operations strategy and its linkage to corporate strategy and market analysis
• identify competitive priorities used in operations strategy
• explain how decision theory can be used to make decisions under uncertainty or risk and describe how to draw and analyze a decision tree
• discuss the process structure in services and manufacturing
• discuss major process strategy decisions and discuss how to document and evaluate processes
• sketch the four major costs of quality
• explain the basic principles of Total Quality Management (TQM) and describe International Quality Documentation Standards
• define long-term capacity, sketch investment analysis and explain Theory of Contraints (ToC)
• describe how lean systems can facilitate the continuous improvement of processes
• identify the nature of supply chains and the role of inventory; work with replenishment models
• Advanced planning and Scheduling (APS) and Enterprise Resource Planning (ERP)

Operations Strategy, Quantitative Methods in Process Management, ERP/MRP  and APS, Quality Management, Capacity Planning, Supply Chain Managment, Inventory Theory, Lean Systems

 ATTENTION: Due to the current Covid19 situation, this LVA will be processed completely online via TUWEL in 2021S. The methods are screencatch videos, ZOOM question time, online tasks, submission of homework assignments, video links.

Students achieve the learning outcomes:  

• through active participation in the lecture parts
• by working through / self-study of the presentation slides, documents and TUWEL online lessons,
• by partly under guidance and partly independent modeling and implementation of training projects and
• by discussing the results

Information meeting on March 2, 2021, 1:30 p.m., TUWEL ZOOM online

The students realize explanatory, illustrative and in-depth examples partly under guidance and partly independently; the preparation of the examples together with TUWEL online tests on the basic contents of the VU forms the basis of the assessment.